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  #1  
Old Apr 29, 2009, 03:06 PM
 
Join Date: Jun 2008
Posts: 138
Default Vista 18 - Chateau Victoria Hotel | Victoria | Burdett Street

A little while ago Chateau Victoria's Vista 18 restaurant was on an upswing but now it's offerings have degraded to average pub fare. I ordered appetizers last night and my little mushroom pizza was mushy, lacked any flavour and looked put together in seconds ($6). The "vista chips," (also $6) were a mix of thin shavings of sweet potatoes (or potatoes -- they weren't flavourful at all so I couldn't tell) accompanied by a watery dip that was quite distasteful.

Vista is a great place for the views, but I've lost absolutely all enthusiasm for the food. You're better off going to one of the other restaurants nearby for dinner and hopping up to Vista for a beer once you're done if you're inclined to see views of the city.

PS: is there already a thread for Vista 18? I couldn't find it.
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  #2  
Old Apr 29, 2009, 03:50 PM
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Location: Cook St. Village
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I went there recently after hearing the place had turned around.
It was an absolutely terrible experience. The food was overcooked mash, drenched in butter.
But the service was what made the experience abysmal. The hostess was a complete ***** and the waiter's best talent was ignoring us. (In a half empty restaurant.)

I will never go again.
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  #3  
Old Apr 29, 2009, 04:44 PM
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Vista is like an average diner with a view. Pretty sad considering the unique opportunity presented here.

The chef that was responsible for turning the place around must have left.
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  #4  
Old May 02, 2009, 11:13 PM
 
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An acquaintance recently celebrated her and her husbands 40th anniversary dinner at Vista. Their appetizer was undercooked and had spoiled ingredients, and the entres fell so short of expectations that the waitress removed them from the bill (I don't understand why the entire bill wasn't removed if spoiled ingredients were served).
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  #5  
Old Jan 10, 2010, 11:37 PM
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Vista 18 is hiring.

Quote:
Vista 18 is undergoing a full redecoration and will be reopening early February with a new look, menu and philosophy. We are seeking hard working and driven individuals to come join our team. If you are looking for a job to get you started in the hospitality industry then this is your chance. Successful applicant will have a strong desire to learn and the ability to take direction and be a part of a team. Previous experience and asset, the right attitude is a must.
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"The bridge is like a magnet, attracting both pedestrians and over 30,000 vehicles daily who enjoy the views of Victoria's harbour. The skyline may change, but "Big Blue" as some call it, will always be there."
-City of Victoria website, 2009
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  #6  
Old Jan 11, 2010, 03:54 PM
 
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A restaurant that markets itself as an upper scale locale shouldn't be a place of learning for inexperienced staff.
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  #7  
Old Jan 11, 2010, 04:01 PM
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Location: On the edge (of downtown) but I'm knocking on the door
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Quote:
Originally Posted by VicBooster View Post
A restaurant that markets itself as an upper scale locale shouldn't be a place of learning for inexperienced staff.
It does seem a bit strange. BUT, if training is done correctly, I think you can teach people to become a wait-person with a one-day training program. Seriously, I know, some of you will tell me that being a server is a tough job, I bet it is. But I bet it's not hard to learn how to do it properly. Alas, some people will never be able to learn customer-service skills.
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  #8  
Old Jan 11, 2010, 04:19 PM
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As a former restaurant manager I would often choose applicants without a lot of serving experience because it is easier to get them to serve in the way you want your customers served. Often people with extensive experience can bring bad habits that are hard to curtail.
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  #9  
Old Jan 11, 2010, 04:47 PM
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Join Date: Jun 2008
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holden has quoted the bus person position, not the host or server postions advertised, which request one and two years prior experience and SIR.
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